Privacy Policy
Effective date: 14 September 2022 · Last updated: October 2024
This Privacy Policy explains the policies of Kadco Fashion & Textiles Ltd t/a Bombay Stores (Bombay Buildings, Shearbridge Road, Bradford, BD7 1NX, United Kingdom) on the collection and use of the information we collect when you access https://www.bombaystores.co.uk (the “Service”). It describes your privacy rights and how you are protected under privacy laws.
By using our Service you consent to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent. Bombay Stores may modify this Privacy Policy at any time; the revised policy will be posted on this page.
Collection and use of your personal information
Information we collect
When you use our Service you may be asked to provide personal information used to contact or identify you. We collect:
- Name, delivery and billing address, email address and telephone number
- Order history and payment information (processed by our payment providers — see below)
- Usage data
Usage data includes the IP address of the device accessing the site, web page requests, referring pages, the browser used, and the time and date of access.
How we collect information
- When you fill in a registration form or otherwise submit your personal information
- When you place an order or interact with our Service
Your information is retained for as long as needed to provide the services and to meet reporting or record-keeping obligations under applicable law. Information that does not identify you personally may be stored indefinitely.
How we use your information
- To process and fulfil your orders and manage your account
- To provide customer support and notify you of your order status
- To send you news about our store, new collections and offers where you have opted in
- To monitor site usage so we can improve the design, layout and service
- For marketing, promotional and targeted-advertising activity
If we want to use your information for any other purpose we will ask for your consent first.
How we share your information
We do not sell your personal information. We share it only in limited circumstances:
- Payment processing. Card payments are handled by Stripe and PayPal. Card details are entered on the provider’s secure systems and are not stored on our servers; we only record the response returned by the provider. Our store and its providers follow PCI-DSS requirements.
- Analytics. Your information may be shared with analytics tools (such as Google Analytics) to measure and improve website traffic and performance.
- Advertising. We work with third-party providers, including Google and Meta (Facebook), to run relevant advertising campaigns.
- Delivery. Your name and delivery address are shared with our couriers to fulfil your order.
- With your consent, or where required to comply with the law, a court order or other legal process, to enforce our agreements with you, or in connection with a merger or acquisition of our business.
We require any third party we share information with to use it only for the purpose for which it was provided and not to retain it longer than necessary.
Cookies
Cookies are small text files placed on your device by the sites you visit. Cookies required for the site to operate are set without your permission; all others need your approval. We use strictly necessary, performance (analytics), targeting and functionality cookies. You can change your cookie preferences or block and delete cookies in your browser settings at any time.
Security
We take reasonable precautions and follow industry best practice to keep your information from being lost, misused, accessed, disclosed, altered or destroyed. Payment information is encrypted in transit using SSL/TLS. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We are not responsible for the privacy practices of third-party websites you reach from ours — please review their policies when you leave this site.
Your rights
Depending on the law that applies to you, you may have the right to access, correct or erase your personal data, receive a copy of it, restrict or object to its processing, ask us to transfer it to another organisation, withdraw consent, or lodge a complaint with a supervisory authority. To exercise any of these rights, or to opt out of marketing, email enquiries@bombaystores.co.uk.
Contact us
Kadco Fashion & Textiles Ltd t/a Bombay Stores
Bombay Buildings, Shearbridge Road, Bradford, BD7 1NX, United Kingdom
Email: enquiries@bombaystores.co.uk
Phone: +44 1274 729993